PLEASE NOTE THAT DUE TO THE NATURE OF OUR PRODUCTS NOT ALL ITEMS ARE ELIGIBLE FOR RETURN OR EXCHANGE.
Batteries/Chargers/Non-Oral or Liquid Accessories: These items can be returned within 30 days of purchase if terms and conditions below are met.
Items including but not limited to; Atomizers, SmartCoils™, SmartNic™, SmartCarts™, Belvederes™, Flavor Ups™, Introductory Starter Kits, Clearance Items, and Oral or Liquid Accessories are NOT eligible for return or exchange.
Terms and Conditions: Item(s) qualifying for return/exchange must be presented
by the original purchaser at the store from which it was originally
purchased. If ordered online or over the phone please contact the
Customer Service Center to be issued an RMA number. Items qualifying for return/exchange must be in like-new and working condition, to be determined by Smart Smoke®. Item(s) must be received and inspected before an return/exchange can be done. Damaged items will not be accepted for return/exchange. Proof of identity and proof of purchase may be required. Acceptable returns will be credited to the credit card used for purchase. If the card is not present, a gift card or store credit may be issued. Shipping expenses incurred are not refundable. Starter Kits may be returned/exchanged provided all items meet the qualifications as well as the Terms and Conditions of the return policy. Items not eligible for return within a Starter Kit, will be deducted from the refund. Refunds may take up to 14 days to process.
PRODUCT WARNING: This product contains Nicotine, an addictive substance that can be toxic if inhaled or ingested and may cause irritation if it comes into contact with your eyes or skin. Wash immediately with soap and water upon contact. This product is not marketed for use as a smoking cessation device and is not intended for use by non-smokers.
This product is not intended to diagnose, treat, cure, prevent or mitigate any disease or medical
condition or offer any therapeutic benefit. Do not use this product if you are under 18 years of age or if
you are not of the legal age of smoking. Do not use this product if you are sensitive to nicotine, propylene glycol or
inhalants. Do not use this product if you have or at risk of having any respiratory conditions, heart
disease, high blood pressure or diabetes. Consult your doctor before use if you have any medical
conditions, or questions regarding your health and this product. Do not use this product if you are
pregnant or nursing. Discontinue use of this product immediately if you experience symptoms such as nausea,
dizziness, a weak or rapid heartbeat, vomiting, diarrhea or any other physical symptoms. If any of the
aforementioned symptoms occur, seek medical attention immediately. KEEP THIS PRODUCT AWAY FROM CHILDREN AND
PETS. Ingestion of the non-vaporized liquid can be poisonous. If liquid is ingested/swallowed contact
emergency medical help immediately, do not induce vomiting. Ingestion of small pieces may present a
choking hazard. This product and the statements made herein have not been evaluated by the FDA or any other health or regulatory authority. As natural flavorings may be used in this product,
be aware of allergic reaction.