Julie Harland from Niagara Falls, NY United States
The one I have is VERY, VERY difficult to open at the base to put in the SmartNic. I guess in a way that is good that everything seals tightly, but it is a ten minute process of gently trying to grip the correct parts to open for access to the reservoir. The atomizer that came with the Omega is much, much easier to open so with the Apollo it is a bit of a pain in the butt when you need to refill. Otherwise it is AWESOME....however I also didn't try the atomizer that comes standard with the Omega to compare as I was advised to order this product as it is far superior.
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