Age Verification

Federally Mandated Age Verification

As of August 8, 2016, the Food and Drug Administration has required that all internet and phone sales of electronic cigarettes and their components are subject to age verification. Thus, no internet or phone order can be processed without proof of age being established through a federally endorsed method.

There are 2 ways in which your age can be verified allowing an order to be placed:

Option #1: BlueCheck® software is a federally endorsed age verification system that can verify your age completely online at no cost to you. This software is found on the checkout page under the Age Verification Text Box. This step is required in order to place an internet order. Please follow the prompts in order to complete the steps required to verify age eligibility. NOTE: This software does require an SMS text message be sent to a mobile phone. We are currently working with BlueCheck® to have an email option available soon. Also, a picture of yourself and your photo identification may be required in order to complete the BlueCheck process the first time. Once you have been verified initially, only a verification code will be required for future orders. Please allow 20 minutes for this process to verify your age initially. If you need assistance with this process please contact a representative.

Option #2: Adult Signature Required can be added to each order if you are unable to verify your age electronically. Adult Signature Required bears a cost of $6.50 in addition to any other shipping costs per order placed. This service allows the Post Office to verify your age upon delivery of your order. Please understand that a person 21 years or older must be present to sign for the package. Valid Photo Identification will be required. All fees for use of this service are non-refundable even if your package is returned to us. If you would like to use this method to verify your age please contact a customer service representative to place a phone order.

Smart Smoke understands this new process can be time consuming and frustrating. Our representatives are here to assist you in any way possible as we work through these changes required for order placement. Smart Smoke fully supports the FDA's decision to limit access of our items to minors. We appreciate your patience as we work through these new regulations.


Eligibility by State

Currently, the legal age for tobacco and tobacco related products in the State of California and Hawaii is the age of 21. If trying to place an online order to these states age must be established as 21 years of age. The legal age for tobacco and tobacco related products in all other states is currently 18 years of age.